PRIVACY POLICY

Last updated: Dec 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website (the “Site”). By using the Site, you agree to the practices described below.

1. Information We Collect

Information You Provide

We may collect the information you provide directly when using our Site, including:

• Name
• Email address
• Phone number (if you contact us)
• Shipping and billing address
• Payment details (processed securely through third-party providers and never stored by us)

Information Collected Automatically

When you browse our Site, we automatically collect:

• Device and browser information
• IP address (approximate location such as city/state)
• Pages viewed and time spent
• Cookies and similar tracking technologies

We do not collect precise GPS geolocation.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding purchases
• Prevent fraud and maintain security
• Improve our Site and services
• Provide customer support
• Deliver relevant content or advertising (if applicable)

3. Sharing Your Information

We share information only with trusted service providers necessary to operate our business, including:

• Shopify (our e-commerce platform)
• Payment processors
• Shipping carriers
• Analytics and customer service tools

We do not sell your personal information.

4. Cookies

We use cookies to:

• Enable cart and checkout functions
• Improve Site performance
• Analyze visitor activity

You may disable cookies in your browser settings, but some functions may not work properly.

5. Behavioral Advertising

We may use 

analytics or advertising tools to understand browsing behavior and show relevant ads.
You can opt out of personalized ads through your browser or ad platform settings.

6. Data Retention

We retain order information for business and legal purposes unless you request deletion.
Some data must be retained for tax, accounting, and fraud-prevention reasons.

7. Your Rights

Depending on your location, you may request to:

• Access your personal data
• Correct or delete your data
• Opt out of marketing communications

To submit a request, email: support@volungewellness.com

8. Do Not Track

Because there is no industry standard for responding to Do Not Track signals, we do not change our data collection practices when such signals are detected.

9. Minors

The Site is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with the revised date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
support@volungewellness.com